What’s more, Butterfield was departing after reportedly clashing with Salesforce CEO Marc Benioff following the acquisition. It represented just 5% of Salesforce’s $31.4 billion in annual sales, and the omnipresent messaging tool didn’t overlap much with Jones’s duties. The 43-year-old was a Boston-based executive vice president overseeing Salesforce’s experience cloud, commerce cloud, and marketing cloud products-all key pieces of Salesforce’s product offering to enterprise customers. For one, she didn’t work for Slack, the workplace productivity platform Salesforce acquired in 2021 for $27.7 billion. Jones was a somewhat unlikely contender for the role. But she worried she “wasn’t going to be picked.” “I was so emotionally invested because I was so excited,” she says. Jones was blindsided by the news but immediately interested in the “dream job” that combined her love of consumer-focused design with enterprise technology.
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